BuildPilot Labs ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website buildpilotlabs.com and use our services.
1. Information We Collect
Information you provide directly:
- Contact form submissions: name, email address, company name, and message content
- Service inquiries and consultation requests
- Email correspondence
Information collected automatically:
- IP address (for rate limiting and security purposes)
- Browser type and user agent string
- Pages visited and time spent on our website
- Referring website URL
2. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide requested services
- Improve our website and service offerings
- Prevent abuse, spam, and ensure website security
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage and Security
Your data is stored on secure servers hosted within the European Union. We implement industry-standard security measures including encrypted connections (HTTPS/TLS), CSRF protection, rate limiting, and input validation to protect your information.
4. Cookies
Our website uses only essential session cookies required for security (CSRF token validation) and basic website functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
5. Third-Party Services
We use Google Fonts for typography. Google may collect anonymised usage data as described in their privacy policy. No other third-party tracking or analytics services are used on this website.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data
- Restriction — request limitation of processing
- Portability — request your data in a machine-readable format
- Objection — object to processing of your personal data
To exercise any of these rights, contact us at ranjeetsingh867@gmail.com.
7. Data Retention
Contact form submissions are retained for up to 24 months. You may request earlier deletion at any time by contacting us.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact
If you have questions about this Privacy Policy or your personal data, contact us:
BuildPilot Labs
Ranjeet Singh
Munich, Germany
Email: ranjeetsingh867@gmail.com